Privacy Policy
Privacy Policy
1. Introduction
The Outback International Privacy Policy applies to the collection, use, security and disclosure of personal information in the practice of recruitment. The practice of recruitment involves the placement of candidates and contractors in positions of employment with clients and managers of contractors.
Outback International is committed to safeguarding personal information collected from candidates and clients in the course of providing its services of recruitment and human resources management in accordance with the provisions of the Privacy Act.
Personal information held by Outback International is available for review by the individual in accordance with the provisions of the Privacy Act.
2. Arrangements for privacy compliance
The organisational arrangement for the privacy compliance in our company is that the Privacy Compliance Manager reports to the Managing Director.
3. The type of personal information we collect and hold
The personal information we collect is personal information related to the practice of recruitment including:
- The personal information of candidates and contractors collected in the course of the recruitment and management process including information collected and recorded from the practice of reference checking; and
- All personal information that is normally required to be transferred between an employee and an employer in the context of an employment relationship, including but not limited to tax file number, banking details and information that might be relevant to a workers compensation claim.
We only seek to collect sensitive information when it is necessary for a client assignment. In such cases, we would only do so with the consent of the candidate or contractor, or if required by law or if necessary in connection with a legal or equitable claim.
4. Our purposes for collecting personal information
We collect personal information of candidates or contractors to provide clients with:
- A comprehensive understanding of their skills and experience;
- An independent verification of their skills and experience; and
- An assessment of their suitability for a position we are seeking to fill on the clients behalf.
5. Our purposes for holding personal information
We generally hold personal information of candidates or contractors for the following purposes:
- The production of an assessment for a client for a position we are seeking to fill on their behalf;
- An assessment of the suitability for a position that may become available in the future; and
- Industry research and analysis.
6. How we collect personal information
We obtain most of the personal information we collect about candidates or contractors from them directly. Normally, when they apply for a position we are seeking to fill on behalf of a client, they will provide to us a resume of their skills and experience.
We may also seek personal information from referees they provide or from other persons who are known to them.
Sometimes, we may ask to collect particular personal information about a candidate or contractor from third parties other than referees. Unless we have already done so, when or before we collect such information, we will take reasonable steps to inform you of:
- The purposes for which the information is collected;
- Where applicable, any law requiring the information to be collected; and
- The main consequences if all or part of the information is not provided.
Generally, we will only collect sensitive information about a candidate or contractor, such as information relating to their health, racial or ethnic origin, religious beliefs and membership of unions or professional associations, with their prior consent. These exceptions are detailed further in the Act.
7. How we hold personal information
Generally, we hold the personal information of a candidate or contractor in a combination of computer storage facilities and paper-based files and other records.
These facilities and records are located at:
Level 1
17 Roy Street
Milton Q 4064
Australia
Through physical and technological security measures, combined with its employment policy, Outback International endeavours to provide thorough protection for all personal information it holds, from unauthorised access, modification, or disclosure.
8. How we use and disclose personal information
Sometimes we will ask candidates and contractors to consent to a disclosure or use of their personal information to clients. We may do so in writing, over the phone, or on our website. At other times, where they have indicated to us that they wish to be considered for positions generally or within certain parameters, their consent will be taken as given.
We may use or disclose personal information without consent where:
- It is for a reasonably expected purpose related to the purposes for collecting the information in accordance with this Privacy Policy;
- We reasonably believe that it is necessary to assist an enforcement body to perform its functions;
- We suspect that an unlawful activity has been, is being, or may be engaged in and the personal information is a necessary part of our investigation or reporting of the matter;
- We reasonably believe it is necessary to prevent a threat to life, health or safety;
- We are authorised or required by law to do so (e.g. where the information is required by bodies regulating us or in response to subpoenas or warrants); and
- We have contracted an external organisation to provide support services and that organisation has agreed to conform to our privacy standards.
We do not disclose the personal information of candidates or contractors to others, except where it is:
- To a company related to us;
- To organisations which provide services (such as psychometric testing) to us;
- With the consent of the candidate or contractor or such consent may be presumed (as defined above);
- Necessary to do so in order to advance the interests of a candidate with a client; and
- Required by law.
9. How to obtain access and make corrections to personal information
A candidate or contractor who requests access to the personal information we hold about them can gain it by making an application for access in writing to our Privacy Compliance Manager. If granting of access results in the identification of information that is not accurate, complete or current, generally, we make corrections to the information.
We will respond to the request as quickly as possible, but not more than 14 days after the request has been received.
The Privacy Amendment [Private Sector] Act 2000 provides that a company may require the applicant to meet the reasonable costs of providing this access.
10. How to make complaints
If you have a complaint about how we are handling your personal information, you should direct that complaint to our Privacy Compliance Manager. We will respond to you as quickly as possible but not more than 28 days after the complaint has been received.
If you are not satisfied with the response or outcome of that enquiry, you should raise the complaint and our response to it with the Office of the Federal Privacy Commissioner. The Office is located at Level 8, Piccadilly Tower , 133 Castlereagh Street , Sydney NSW 2000.
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Outback International Management Pty Ltd
Brisbane, Queensland, Australia
Telephone: (07) 3720 8504
Fax: (07) 3720 8645
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